Need to cancel or make an adjustment? Let us know right away, and we'll do our best! Just email firstname.lastname@example.org.
Our current turnaround time is 1-3 business days. You'll receive an email once your happy mail is on its way. During any of our sale events, our turnaround time will be stretched to 4-6 business days due to the volume of orders.
Local pick up in Waterloo, Ontario
Use the coupon code "LOCALPICKUP" at checkout and we'll arrange a time that works best.
P.S. Our place is near the Boardwalk.
Shipping in Canada
Standard - Canada Post Letter Mail $4.00 CAD, UNTRACKED
Our most affordable option and will arrive in approximately 2-10 business days depending on your location.
Expedited - Canada Post Expedited Parcel $12.95 CAD, TRACKED
Our fastest and most secure option and will arrive in approximately 2-5 days business depending on your location.
OR enjoy FREE Standard shipping on orders over $40 CAD.
Shipping in the United States
Standard - Canada Post Small Package $6.00 CAD, UNTRACKED
Our most affordable option and will arrive in approximately 5-12 business days depending on your location.
Tracked - Canada Post Tracked Packet $12.95 CAD, TRACKED
Our fastest and most secure option and will arrive in approximately 4-7 days business depending on your location.
OR enjoy FREE Standard shipping on orders over $60 CAD (approx. $45 US).
– Canada Post guidelines are not guaranteed delivery dates.
– Canada Post does not ship on weekends and federal holidays.
– We're not responsible for Canada Post shipping delays or lost packages.
– Duties and taxes are the customer's responsibility.
– Any orders returned due to incorrect mailing address will need to purchase a new shipping label (even if you received free shipping). Once the postage has been paid, we will resend the package.