We have a happiness guarantee
Something wrong with your order? Gah, we're sorry. Your happiness is our priority.
Although we don't accept returns, we'll do our very best to make it right for you.
Here's how it works
Fill out the form below with your order number and tell us what's going on.
You can find your order number in your order confirmation email.
Check your inbox for a follow-up response within the next business day.
Enjoy a cup of tea (or coffee) now that the problem has been resolved. whoop whoop!