Frequently asked questions
Can you cancel my order?
Short answer: we’ll try! Long answer: as long as your order hasn’t been dispatched, we should be able to cancel it. Please contact us at email@example.com.
Do you offer local pick up?
For sure. We'll even give you the coupon code "LOCAL" to use at checkout. From there we just arrange a time that works best. Our place is near the Boardwalk in Waterloo, Ontario.
Is your website secure?
Totally! On any page where we ask you to enter your address, phone number, or credit card information, we use secure socket layer (SSL) to encrypt the communication.
Do you ship internationally?
We currently only ship within Canada and the United States. Click here to find out rates.
What's your inspiration?
We’re inspired by the power of friendship, great fiction books, and all things fun...
Sure, there are other things too… like dogs wearing sunglasses and french fries, but those are the main ones!
How did you come up with the name "Bowfield"?
We wanted to create a joyful brand name that embodied a magic place for moms and their girls. Bowfield is a place filled with rainbow flowers and magical creatures. It's a place where girls run free with unicorn cloths and rose-coloured pigtails. It's inspires creativity and encourages whimsy. It's a brand and 'place' we created for you!
Can I buy Bowfield for my business/event?
You can and you should! We offer special pricing for businesses looking for client gifts, photography props, swag bag items and SO much more! Please contact us for more info!
Do you offer bulk / large order discounts?
You bet! We offer tiered pricing based on how many you want. Contact us for more details and we'll make sure you get the best prices possible.
Do you take custom orders?
We believe in self-expression. And yes, that includes your custom request! Contact us with your idea.